Microsoft LifeChat LX-3000 - about a couple months old, no problems previous.
Used with a laptop with Windows 7 installed.
Suddenly every few seconds I get a jarring (and loud,regardless of the volume on my computer) crackle directly into my ears - very painful to listen to, and very irregular, so it catches me by surprise. Music, audio calls, et still generate sound through the headphones normally, but the crackle (loud as it is) temporarily overpowers them by sheer volume. It sounds uncomfortably like someone opening a packet of chips and deliberately crackling the bag as much as possible.
I have tried searching online for the solution and turned up only questions about microphone static (which I do not have; the microphone is functioning normally).
I have removed and 'replugged in' the headset, restarted my computer multiple times, and after a week with this new problem have given up conventional methods and am reporting it.
Please provide a solution that works; I don't have any speakers so I need the headset to listen to sound - but I can't use them with that painful crackle sound.
If you move the headset wire around ( with the headset around your neck so you can hear the noise but not be deafened by it) will it crackle? Those wires are very sensitive to pulling and easy to break a few strands inside the plastic jacket.If, for example, you stepped on the wire and pulled it from the laptop, you may have broken the strands inside the lead which would cause that problem. Also, that may have also bent the plug in receptacle inside the laptop which would make it lose contact and make that sound also. If possible, test the headset by plugging into a different laptop or portable cd player with the same type jack.turn on the test player and move the wire sharply, starting at the jack and flexing every inch down the wire to the headset.If this doesn't produce the problem, get some pc speakers ( you can pick some up for a couple dollars at a goodwill store or other second hand store) and plug them into the jack on the laptop.Play some sound ( music,video,etc.) on the laptop and see if ,when you move the jack around carefully in the plug, you reproduce that noise. One or the other of these tests should reproduce that noise and you will know what you need to do to get it fixed. If the problem is the plug in on the laptop, you may be able to open up the laptop and bend the tab inside that plug in port to correct the connection to the jack. If the problem lies in the headset, you will probably be better off replacing the headset.Hope this helps and Thanks for using Fixya!! Read More At : LifeChat™ LX-3000 Headset...