Problem with Headset
Make sure that the recording software is installed.
Goto start -> control panel -> Sound and audio devices
now if you look towards the top, you'll see 5 tabs. We'll be paying attention to "Audio" and "Voice". Both of them should have a "default device" listed in there, if it's greyed out, then it's not working.
If you have a Dell, you should have a CD that has all the device drivers located on it. If you don't, you can call dell to have them send you one, or you can look manually on their website for each driver according to the computer type. Read More At : Precision PC Gaming Open Air Stereo Headset - 980231-0403......